Privacy Policy

Last Updated: April 03, 2026

1. INFORMATION WE COLLECT

We collect information to provide better services to all our users. The types of information we gather include:

• Personal Information: When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, PayPal email, etc.), email address, and phone number.
• Non-Personal Information: We automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

2. HOW WE USE YOUR INFORMATION

We use the information we collect in various ways, including to:

• Order Processing: Communicate with you, screen our orders for potential risk or fraud, and provide you with information or advertising relating to our products or services.
• Logistics & Delivery: Share necessary details with our fulfillment partners and shipping carriers to ensure your gym apparel reaches you.
• Customer Service: Respond to your inquiries, provide technical support, and manage returns/exchanges.
• Website Improvement: Use analytics to understand how our customers navigate and interact with the Site to optimize our user experience.
• Security: To protect our website from cyber-attacks, unauthorized access, and fraudulent transactions.

3. PAYMENT POLICY AND SECURITY

Your payment security is our top priority.

• Processing: Payments are processed through secure, third-party payment gateways (such as Shopify Payments, PayPal, Stripe, etc.).
• No Storage: Bioryo does not store your full credit card or financial information on our servers. All sensitive data is encrypted using Secure Socket Layer (SSL) technology and processed directly by our payment providers.
• Compliance: Our payment partners are PCI-DSS compliant, ensuring the highest level of security for your financial transactions.

4. COOKIES AND TRACKING TECHNOLOGIES

We use “Cookies” to enhance your experience. Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier.

• Types of Cookies: We use functional cookies (to remember your cart), analytical cookies (to understand traffic), and marketing cookies (to show relevant gym gear ads).
• Your Choice: You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings.

5. SHARING YOUR INFORMATION WITH THIRD PARTIES

We share your Personal Information with third parties to help us use your Personal Information, as described above:

• Service Providers: We use service providers to perform specialized services such as infrastructure, IT, and security monitoring.
• Logistics Partners: We share your name and address with our fulfillment centers and shipping carriers (e.g., USPS, UPS, FedEx, DHL) to deliver your orders.
• Legal Compliance: We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

6. DATA SECURITY MEASURES

We implement a variety of security measures to maintain the safety of your personal information:

• Encryption: Our website uses SSL (Secure Sockets Layer) encryption to protect data transmitted between your browser and our servers.
• Access Control: Access to your personal data is strictly limited to authorized employees and partners who need the information to perform a specific job (e.g., billing or customer service).
• Monitoring: Our systems are regularly monitored for vulnerabilities and attacks to ensure your data remains safe.

7. YOUR DATA RIGHTS

Regardless of your location, we provide you with the following rights regarding your data:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to Object: You have the right to object to our processing of your personal data.

To exercise any of these rights, please contact us via the email provided in the Contact Information section.

8. CHILDREN’S PRIVACY

Bioryo does not knowingly collect any Personal Identifiable Information from children under the age of 13 (or 16 in certain jurisdictions). Our website is intended for adults and fitness enthusiasts. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

9. THIRD-PARTY LINKS

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.

10. MARKETING AND NOTIFICATIONS

With your permission, we may send you emails about our new gym apparel collections, fitness tips, and other updates. You can opt-out of marketing communications at any time by clicking the “Unsubscribe” link at the bottom of our emails. We will still send you service-related notifications (e.g., order confirmations and shipping updates).

11. CHANGES TO THIS PRIVACY POLICY

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for any changes.

12. CONTACT INFORMATION & CUSTOMER SUPPORT

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or by mail using the details provided below: